PRIVACY POLICY & DISCLAIMER
Effective Date : 8/01/2025
At The Robin’s Grove, we care deeply about your privacy and the integrity of your experience. Whether you’re shopping with True Threads, enjoying treats from Moon & Maple, or reading our blog, this policy explains how we collect, use, and protect your personal information.
1. General Disclaimer
The services and content provided by The Robin's Grove are for informational and educational purposes only. They don not constitute professional advice. Always consult a qualified professional for guidance tailored to your unique situation.
2. Online Store & Orders
When you make a purchase form our website, we collect personal details necessary to complete your order:
- What we collect:
  • Name
  • Shipping & billing address
  • Email & phone number
  • Order details
  • Payment information (processed securely through third-party platforms like stripe or paypal.
  • How We Use It:
  • To process and fulfill your order
  • To send order confirmations, shipping updates, or contact you about an issue
  • To offer customer support
  • To improve our services and offerings
    Note: We do not store your complete credit/debit card details. Payments are handled by secure PCI-compliant processors.
3. Blog Comments & User-Generated Content
If you choose to leave a comment on our blog, we may collect the following, 
  • Your name (or username)
  • Your email address (not published)
  • Any content you share in the comment
    By commenting, you agree to:
  • Share only respectful and appropriate content
  • Not post sensitive personal information
  • Have your comment publicly visible (name or username will appear alongside your comment)
    We reserve the right to moderate or remove comments that violate our community standards.
4. Information We Collect Automatically
  • We may also father non-identifiable data through cookies and analytics tools:
  • IP address
  • Browser type & device
  • Pages visited and time spent on the site
  • This data helps us improve website performance and user experience. 
5. How We Use Your Information
Your information is used to:
  • Process and deliver orders
  • Communicate with you
  • Improve our website and services
  • Customize content
  • Comply with legal requirements
We do not sell your information. We only share it with trusted service providers needed to run our website and store (e.g., payment gateways, shipping carriers)
6. Data Security
We implement reasonable security measures to protect your personal data. However, no system is completely foolproof. Please protect your login information and use a secure connection when accessing our site. 
7. Third-Party Links
Our site may include links to external websites. We are not responsible for the content, privacy policies, or practices of those third parties.
8. Limitation of Liability
The Robin’s Grove and its affiliates shall not be liable for any indirect or consequential damages related to your use of the site, store, or content— including but not limited to loss of data, revenue, or personal information breaches beyond our control.
9. Policy Updates
We may update this Privacy Policy and Disclaimer to reflect changes in our business or legal obligations. Updates will be posted here with the effective date clearly listed.
10. Contact Us
For any privacy-related concerns or questions, please contact:
(insert your email address here)